Are you with affiliated with Yamaha?

Depend only upon yourself, but work in harmony with all things
- Christian D Larson

In General

I believe it’s important to enjoy as much independence as possible. Without independence, you have to answer to someone else and work to their standards.

In Business

I’ve applied this principle to my business which is one of the reasons why we are not affiliated directly with Yamaha. We prefer to be independent.

Our Reconditioned Pianos

We buy pianos directly from Japan. Some of them arrive with us already having been reconditioned. Others arrive needing some work to get them up to showroom standard. In both cases, we set the standard and control what level of work should be done. We choose to aim as high as possible and we find that this impresses most customers.

The Approach of Others

Yamaha’s affiliated dealers have the option to buy pianos that are reconditioned by Yamaha themselves. Over the years I’ve seen a number of such pianos and I’ve been pleasantly surprised that our cabinets are finished to a higher standard and that we recondition the internal action to a more in-depth level. I saw a Yamaha U3 with the “certified” sticker on from Yamaha but it still had its original 40-year-old bridal tapes on. We change bridal tapes as standard.

Our pianos are certified, too

We are happy to supply, on request, a certificate to go with your piano saying that your piano has been manufactured by Yamaha in their premier factory in Hamamatus, Japan, and that it has been reconditioned to the highest standard anywhere in the UK.

Proud to be Independent

For all of these reasons, I am very proud to say that Mark Goodwin Pianos operates completely independently of any other company or supplier. We have the freedom to change our business model from one day to the next. The only reason we would do that is to make our customers happier. In fact, probably every week we introduce new ideas to help make our service easier, clear, more transparent and more fun.

Thanks

Thanks for your interest in our piano shop. Julie and I really do try our best to put the biggest smile on the face of all of our customers. We hope this comes across to you and look forward to assisting you.

Mark and Julie :)