FAQ

If you have questions that we haven’t answered here please email mgpianos@gmail.com and we will do our best to help.

1. Pre-sale Questions

We accept all credit & debit cards, bank transfers, cash, cheque and 0% finance (up to £5000 over 18 months).

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It is very rare that we fail to deliver a piano. Our piano movers can rotate the piano 90 degrees onto its side which then allows it to turn through very tight doorways off narrow hallways.

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Nationwide groundfloor delivery is free in most cases.

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Yes of course, just send us the details.

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Yes, we can convert any of or Yamaha upright pianos to silent in our workshop.

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We no longer offer Yamaha U3 rental but we do offer Yamaha U1 rental.

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Nopety nope! We only source pianos from domestic homes. And you can tell!

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Yes indeed. We recommend using them and will provide some for free if you ask in advance.

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Our piano movers carry out minor miracles for us every week.

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Depend only upon yourself, but work in harmony with all things.

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Yes as an optional extra. There are 2 types.

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We use industry-standard materials and components.

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Our Yamaha U1 pianos start at £3590 and our Yamaha U3 pianos start at £3990.

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The Yamaha U3 is super-popular, the Yamaha U1 is very popular and our UX, U30BL and similar models are also quite popular.

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Upgrade within 5 years and get all your money back.

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Yes but zone-off the area underneath the piano or place a heat-proof mat underneath.

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We sometimes sell pianos on behalf of our previous customers or on behalf of other private sellers.

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We’ll give you a 10-year warranty that is very similar to the Yamaha manufacturer’s warranty.

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1. Read our buyer’s guide. 2. Visit our showroom or order online. 3. Pay on delivery. Easy :)

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Yes of course. We have many customers who have bought in this way.

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£99 per month. No minimum term. Rent to buy.

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2. Yamaha piano information

121cm tall and 151cm wide.

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Approx 131cm tall and 154cm wide.

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This question appears to be quite confusing at first but in reality, it’s quite simple. All of the above models are the same general piano, they are a…

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It’s like a Yamaha U3 but ever so slightly better.

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Mostly, yes! But sometimes, no!

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Absolutely, always, definitely yes!

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If you’ve got the number we’ve got the answer.

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Maybe if you but a small cheap one but absolutely not if you buy a nice, tall, Japanese one.

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It’s really effective and means you can play without dominating a room.

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No! Nein! Non! Não! :)

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We will send you a free key if you ask nicely after your piano has been delivered.

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They are all made in the same factory at different periods, that’s all.

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A 1970s U1 or U3 can sometimes have a more mellow tone than a 1980s U1 or U3. But not always.

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A Yamaha U1 or U3 piano can be bright, medium or mellow and every shade in-between.

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We offer a basic brand new piano stool with each Yamaha piano sold. You may also choose a 2nd hand piano stool that seems to have been made to a higher standard and is much stronger. Most people still choose the new stool but we recommend that you give the used ones a chance.

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Approx 230kg. For reference a typical bathful of water plus occupant might weight around 200kg.

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Approximately 235kg

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This article will provide a brief overview of the following models which are all variants on the very popular Yamaha U1 upright piano: Yamaha U10BL, Y…

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Difference between U1 and U3: needs excerpt.

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Difference between UX and U30BL: needs excerpt.

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From £3000 (Small upright) to £117,000 (Huge massive brilliant concert grand piano made in Japan) :)

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Unsurprisingly, you can get a higher grade used piano for the same money as a lower grade new piano.

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Both brands have their fans but we prefer Yamahas. So there!

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At the moment we are only interested in purchasing Yamaha, Kawai, Bechstein and Steinway pianos along with dulcitones and celestas.

Please use this for…

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A Yamaha U3 has longer bass strings than a baby grand piano. Also, a good quality upright is often built to a much higher standard than a baby grand piano.

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They do! They really do! (sometimes)

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This article will provide a brief overview of the following models which are all variants on the very popular Yamaha U3 upright piano: Yamaha U30BL, Y…

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3. Post-sale questions

Remove the large bottom panel of the piano and turn the thumb-screw until the white felt hangs down in just the right position.

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The top couple of octaves have no dampers so that those strings can resonate in harmony.

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Just give the affected keys a little wobble from side to side. Hey presto!

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Some quick easy fixes are sometimes needed after delivery.

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We use Ambersil 31596-AA Glass Cleaner 400ml and a microfibre cloth

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4. Random Pages

The loops and tapes are replaced as standard when a piano reaches a certain age.

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At the moment (late 2018) we’ve stopped stocking white pianos but we will put them on this article if we have any.

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We can sell your piano in our showroom and pass you an agreed sum once the piano has been sold.

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