What is your future upgrade policy?
We are pleased to offer a full refund for your original piano when you purchase an upgraded model from us within 5 years of your original purchase date.
Watch a 1-minute version of this video here
Here are the conditions:
- Upgrade within 5 years.
- We deliver your upgraded piano free of charge (groundfloor only)
- We take the original piano away free of charge (groundfloor only)
- Knock the original purchase price off the upgraded piano
- No restocking or delivery/collection fees.
- Enjoy a renewed lifetime warranty
- Keep the original stool
- Free 1st tuning applies for the upgraded model
- Full payment for the new piano is due prior to arranging a delivery date
- If it’s been more than 5 years we may offer to sell your piano from our showroom on commission basis instead or make you a part-exchange offer against an upgraded model.
If you have any questions about this please email us at email@example.com
Mark & Julie Goodwin