What is your future upgrade policy?

We are pleased to offer a full refund for your original piano when you purchase an upgraded model from us within 5 years of your original purchase date.

Here are the conditions:

  • We deliver your upgraded piano free of charge
  • We take the original piano away free of charge
  • Knock the original purchase price off the upgraded piano
  • No restocking or delivery/collection fees.
  • Enjoy a renewed 10-year guarantee
  • Keep the original stool
  • Free 1st tuning applies for the upgraded model
  • No discounts on the price of the upgraded model
  • Full payment due prior to arranging a delivery date

If you have any questions about this please email us at markgoodwinpianos@gmail.com
Mark & Julie Goodwin