Robert W.

Dear Mark,

Just a note to thank you for yesterday. It was very good to meet you and the visit was a pleasurable experience.

I really appreciated your quiet and easy approach – it was nice to be able to wander about sampling different instruments without having any hard-sell tactics being employed to persuade me to buy a piano.

You certainly deserve to succeed and I hope your business goes from strength to strength. I will keep you in mind and will be happy to recommend you to anyone I know who is looking for a good second-hand piano at a reasonable price.

Robert W.