From time to time, we are asked whether we can tune older over-damped pianos. While we have nothing against these instruments, we generally choose not to include them in our regular tuning round.

The main reason is that over-damped pianos have often gone many years without maintenance. By the time we are called, they frequently require considerably more work than a standard tuning appointment allows. A typical tuning visit lasts around two hours and is intended to focus on bringing the piano into tune. However, many over-damped pianos also have mechanical issues within the action that owners understandably hope can be resolved during the same visit.

One of the most common problems is poor damping. This is where notes continue to ring after the key has been released, making the piano difficult and frustrating to play. In many cases there may also be worn components, sticking notes, uneven touch, regulation issues and other age-related problems that require specialist workshop attention rather than a routine tuning appointment.

Many of these pianos are acquired free of charge through Facebook Marketplace, eBay or local giveaway groups. Unfortunately, new owners are often unaware that the piano was being given away because it had reached the point where significant repair work was required. While some over-damped pianos can still provide useful service, others have deteriorated to the stage where recycling would have been a more practical option.

To be clear, we are not suggesting that every over-damped piano is beyond saving. Some can continue to provide years of enjoyment with the right work and investment. However, because these instruments often require a level of attention beyond a standard tuning visit, we have decided not to include them within our regular tuning round.

If you have recently acquired an over-damped piano and are beginning to regret the decision, we recommend reading the guidance available at WhichPiano.co.uk. It contains practical advice on choosing a replacement piano and may help you avoid some of the common pitfalls that buyers encounter when searching for a more reliable instrument.

Our aim is simply to be honest about what can realistically be achieved during a tuning appointment and to ensure that customers receive the most appropriate advice for their particular piano.