Neil Reynolds - Yamaha U1 (unseen)

Dear Mark,
I just wanted to drop you a quick note to say thankyou so much for such a smooth and enjoyable purchase. Sorry that I didn’t write sooner but I’ve been playing my new piano non-stop for the past week…..I LOVE IT!!! The piano looks absolutely stunning and the polished black finish is flawless. It sounds incredible too! And the action of the keys is superb. It’s hard to believe that it’s 31 years old – if only I had aged so well! The U1 was definitely the right choice for my style of playing as it’s got a lovely bright sound – just as you described.

The guys who delivered it and took away my old piano were also excellent – they quietly and professionally did the job taking great care and I was very impressed. My daughter starts her piano lessons on Friday although she’ll have a job getting past me to the piano – maybe I’ll have to buy another one from you!!!!

So thankyou again for all of your advice and for taking the time to answer my many questions – it was my biggest unseen purchase but I am absolutely delighted and convinced that I bought from the best person.
Thankyou thankyou thankyou!!!!!