Before you call...

I’ve written this list of Frequently Asked Questions based on the thousands of emails we’ve replied to since opening the piano shop in 2002. Feel free to contact us if your question is still not answered.

General Yamaha Piano questions

VIDEO: What is the difference between a Yamaha U1 and Yamaha U3
VIDEO: What is the difference between a 1970s and a 1980s Yamaha U3 or Yamaha U1 piano?
What is the difference between U3H, U3M, U3A, U3G, U3E, U3N, U3F etc?
VIDEO: What are the tonal characteristics of a Yamaha U3 or Yamaha U1
What about the U30A, YUX, U300, YU3 etc?
What about the U10A, U100, U10BL, UX-1 etc?
Yamaha U1 Dimensions
Yamaha U3 Dimensions
Will a U1 or U3 fit into my house?
What is a Yamaha U30BL
What is a Yamaha U30A
Is the Yamaha U1 made in Japan?
Is the Yamaha U3 made in Japan?
Yamaha piano serial numbers
What is the difference between a Yamaha U1, U1E, U1F, U1G, U1H, U1M, U1A
Are Yamaha Pianos too bright in tone?
Yamaha U2 info & Review
How quiet is the practise pedal on a Yamaha U1 or U3?
Do ‘grey market’ Yamaha pianos suffer from humidity problems?
New Yamaha piano (B1, B2, B3) vs used Yamaha piano (U1, U3)
Yamaha U1 piano weight
Yamaha U3 piano weight
Yamaha pianos vs Kawai Pianos
What is the best Yamaha piano model
Do you sell silent Yamaha Pianos
Baby Grand Piano vs Upright Piano
Is a 1970s or 1980s Yamaha U1 or U3 better than a new one?

Questions about my piano shop/service

How to buy (a walk through of the steps involved in buying a piano
Do I get a free tuning with a Yamaha U3 or Yamaha U1?
What are the details of the 5 year guarantee?
Do you offer nationwide delivery?
How quick is delivery?
Do you delivery to 1st floor locations (or higher!) ?
What sort of stock levels do you have?
Do you have white pianos for sale?
Do you offer a money back guarantee?
What payment methods do you accept?
What days can I visit your showrooms?
Will you take my old piano away (either in part-exchange or for free)
Do you use genuine Yamaha parts to recondition your pianos
What piano stool options do you have? (they are all free)
Do you have a key to fit the lock of your Yamaha U1 and Yamaha U3 pianos?
Do you offer a softfall fallboard system to prevent the piano lid from slamming?
How to adjust the practise pedal / middle pedal
Why does the top 2 octaves ring on / echo
Yamaha U3 & U1 Rental
Selling your piano through me on commission basis
Sell your piano to us
Sticky keys and other issues after Delivery
New Bridle Tapes Fitted as standard
Yamaha U3 and U1 pianos from Music schools / Institutions?
Can I use Piano Castor Cups?
Proud to be Independent
Future upgrade option
How to fix a buzzing piano

Miscellaneous other videos

Dad’s ’1 man piano moving’ invention