FAQ

Yes, we can convert any of or Yamaha upright pianos to silent in our workshop.

是的，我们可以在自己的工坊里，把任何一台雅马哈立式钢琴改装成静音钢琴。

We no longer offer Yamaha U3 rental but we do offer Yamaha U1 rental.

我们目前已不提供 Yamaha U3 租赁，但仍提供 Yamaha U1 租赁。

Our Yamaha U1 pianos start at £3790 and our Yamaha U3 pianos start at £4690.

我们的雅马哈 U1 钢琴价格从 £3790 起，雅马哈 U3 钢琴价格从 £4690 起。

The Yamaha U3 is super-popular, the Yamaha U1 is very popular and our UX, U30BL and similar models are also quite popular.

雅马哈 U3 非常受欢迎，雅马哈 U1 也很受欢迎，我们的 UX、U30BL 等类似型号同样颇受青睐。

Yes but zone-off the area underneath the piano or place a heat-proof mat underneath.

可以，但需要将钢琴下方区域单独分控，或在下方放置防热垫。

We sometimes sell pianos on behalf of our previous customers or on behalf of other private sellers.

我们有时会代表之前的客户或其他私人卖家出售钢琴。

A Yamaha U3 has longer bass strings than a baby grand piano. Also, a good quality upright is often built to a much higher standard than a baby grand piano.

Yamaha U3 的低音弦比三角钢琴更长。而且优质立式钢琴的制造标准往往比三角钢琴高得多。

If you can’t visit our showroom we are happy to choose a piano for you. We’ve sold hundreds of pianos this way

Rent for a while and buy it later

先租一段时间，以后再决定是否购买。

本文整理了客户到店参观时常问的问题，涵盖预约、试琴、选购、翻新内容、价格、配送和保修等方面。

This article is an quick-reference of questions frequently asked during a customer visit.

Before you arrive

Do I need an appointment?

Ideally, yes. Book…

We accept all credit & debit cards, bank transfers, cheque and 0% finance (up to £25,000 over 18 months). No cash sorry.

我们接受所有信用卡和借记卡、银行转账、支票以及 0% 分期付款（最高 £25,000，期限 18 个月）。抱歉，不收现金。

We are not able to supply keys to fit Yamaha.
If you bought a Yamaha piano from us in the past and you need a key for the lock, please email us and we…

我们无法提供配Yamaha锁的钥匙，若您曾向我们购买Yamaha钢琴并需要钥匙，请发邮件联系我们。

Yes of course, just send us the details.

当然可以，只需把详情发给我们即可。

Upgrade within 5 years and get all your money back.

5年内升级，可拿回全部购买款项。

We’ve tried to make the buying process as smooth and risk-free as possible. You are in charge from start to finish.

我们尽力让购买流程尽可能顺畅、无风险。从头到尾，一切都由您做主。

All of our Yamaha pianos come with a matching adjustable stool. Sometimes the stool will be brand new, and sometimes it will be a reconditioned used…

本页说明 Mark Goodwin Pianos 终身保修的适用范围、条件和不包含的项目。

In a nutshell: The warranty applicable to your piano is shown on its product page and confirmed on your purchase invoice. When a lifetime warranty is…

It is very rare that we fail to deliver a piano. Our piano movers can rotate the piano 90 degrees onto its side which then allows it to turn through very tight doorways off narrow hallways.

我们很少遇到钢琴送不进去的情况。搬运工可以将钢琴侧立旋转 90 度，这样就能通过狭窄走廊里很窄的门口。

Yes indeed. We recommend using them and will provide some for free if you ask in advance.

当然可以。我们建议使用脚轮垫，如果您提前告知，我们可以免费提供一些。

Our piano movers carry out minor miracles for us every week.

我们的钢琴搬运工每周都在创造小小的奇迹。

我们可以将钢琴免费送到英国绝大多数地区，楼梯等特殊情况可能需要额外收费。

We can deliver our pianos to the vast majority of places in the UK for free.

Watch a 1-minute version of this video here

Free standard piano delivery

Sta…

121cm tall and 151cm wide.

高 121cm，宽 151cm。

Approx 131cm tall and 154cm wide.

大约 131 厘米高、154 厘米宽。

If you’ve got the number we’ve got the answer.

只要您有序列号，我们就有答案。

It’s really effective and means you can play without dominating a room.

它确实很有效，让您弹琴时不会把整个房间的声音都占满。

Approx 230kg. For reference a typical bathful of water plus occupant might weigh around 200kg.

大约 230kg。作为参考，一浴缸水加上一个人大概重 200kg 左右。

Approximately 235kg

大约 235kg。

The loops and tapes are replaced as standard when a piano reaches a certain age.

钢琴使用到一定年份后，联动皮带和挂钩通常都需要更换。

Yes as an optional extra. There are 2 types.

是的，作为可选配件提供，共有两种类型。

We use industry-standard materials and components.

我们使用的是符合行业标准的材料和零件。

This is a work in progress showing how to install a Transacoustic-style system into your acoustic piano with silent system already installed

这是一篇正在完善的文章，介绍如何为已安装静音系统的原声钢琴加装 TransAcoustic 风格的系统。

Watch our quick video showing how to recalibrate your Adsilent silent piano system

观看我们的简短视频，了解如何重新校准您的 Adsilent 静音钢琴系统

Here we take a quick look at the various options available for installing safety castors to an upright piano to help prevent it being accidentally pus…

对比立式钢琴安装安全脚轮的几种方案，帮助学校、场馆等避免钢琴被意外推倒造成伤害。

This question appears to be quite confusing at first but in reality, it’s quite simple. All of the above models are the same general piano, they are a…

Yamaha U1E、U1F、U1G、U1H、U1M、U1A 其实都是同一款 U1 钢琴，均在日本制造，可通过序列号确认具体年份。

Mostly, yes! But sometimes, no!

Absolutely, always, definitely yes!

绝对是，一直都是，确定无疑！

Maybe if you but a small cheap one but absolutely not if you buy a nice, tall, Japanese one.

如果您买的是体型小、价格便宜的型号，也许会觉得明亮；但如果买的是一台漂亮的日本大型琴，绝对不会。

Yes! After importing more than 3,800 Japanese Yamaha pianos, we have never had a single comeback caused by a supposed humidity difference between Japan and Britain.

是的！我们进口了超过 3,800 台日本雅马哈钢琴，从未遇到过一例因日本和英国湿度差异而引起的问题。

They are all made in the same factory at different periods, that’s all.

它们都产自同一家工厂，只是生产年代不同而已。

A 1970s U1 or U3 can sometimes have a more mellow tone than a 1980s U1 or U3. But not always.

1970 年代的 U1 或 U3 有时会比 1980 年代的 U1 或 U3 音色更柔和，但也不总是如此。

A Yamaha U1 or U3 piano can be bright, medium or mellow and every shade in-between.

Yamaha U1 或 U3 钢琴的音色可以是明亮、适中或柔和，也可以是介于两者之间的各种层次。

Nopety nope! We only source pianos from domestic homes. And you can tell!

完全不是！我们只从普通家庭收购钢琴。您一看便知！

Depend only upon yourself, but work in harmony with all things.

只依靠自己，但与万物和谐共处。

This article will provide a brief overview of the following models which are all variants on the very popular Yamaha U1 upright piano: Yamaha U10BL, Y…

详解 Yamaha U1 系列众多变体的型号名称含义及彼此之间的差异，帮助您看懂型号对应的年代。

Difference between U1 and U3: needs excerpt.

Yamaha U1 与 U3 的主要区别在于尺寸和音色，U3 更高更深，音色更丰富，U1 更紧凑，适合大多数家庭。

Difference between UX and U30BL: needs excerpt.

UX 与 U30BL 的区别，以及 U30BL 与 U3 相比有何不同。

Fully audited current UK Yamaha acoustic piano model list and prices: uprights, grands, SC3/SH3 Silent, TC3/TA3 TransAcoustic and Disklavier ENSPIRE.

经过全面核实的英国 Yamaha 原声钢琴型号与价格清单：立式、三角、SC3/SH3 静音、TC3/TA3 TransAcoustic 及 Disklavier ENSPIRE。

Unsurprisingly, you can get a higher grade used piano for the same money as a lower grade new piano.

不出所料，同样的价钱，二手钢琴的档次往往比新钢琴更高。

Both brands have their fans but we prefer Yamahas. So there!

两个品牌都各有拥趸，但我们更喜欢 Yamaha，就是这样。

They do! They really do! (sometimes)

会的！真的会！（有时候）

These models are ever-so-slightly better than a U3

这些型号比 U3 略胜一筹

Remove the large bottom panel of the piano and turn the thumb-screw until the white felt hangs down in just the right position.

卸下钢琴底部的大面板，转动旋钮，直到白色毛毡悬挂在正确的位置。

The top couple of octaves have no dampers so that those strings can resonate in harmony.

最高的几个八度音没有制音器，这样这些琴弦就能产生共鸣。

In some situations you are entitled to a full refund within 14 days of your purchase

Just give the affected keys a little wobble from side to side. Hey presto!

在符合条件的情况下，您可以在购买后 14 天内获得全额退款

只需轻轻左右晃动受影响的琴键即可，立竿见影！

Some quick easy fixes are sometimes needed after delivery.

钢琴交付后，有时需要一些简单快捷的处理方法。

We use Ambersil 31596-AA Glass Cleaner 400ml and a microfibre cloth

我们使用 Ambersil 31596-AA Glass Cleaner 400ml 和一块超细纤维布。

We can sell your piano in our showroom and pass you an agreed sum once the piano has been sold.

我们可以在展厅代您出售钢琴，售出后将约定金额支付给您。

We would love to buy your Yamaha or Steinway piano (acoustic, not digital). Click below and we’ll reply with an offer.

CLICK HERE to send us your piano’…

我们直接收购或代您寄售雅马哈原声钢琴，全英提供免费一楼上门取琴服务。

Please visit our recommended friends offering essential services within the piano industry. If you’d like to be added, please email hello@markgoodwinpianos.co.uk

欢迎访问我们推荐的合作伙伴，他们为钢琴行业提供各类重要服务。如果您想加入，请发邮件至 hello@markgoodwinpianos.co.uk

At the moment (late 2018) we’ve stopped stocking white pianos but we will put them on this article if we have any.

目前（2018 年末）我们暂停了白色钢琴的库存，一旦有货会在本文中更新。

Answer: No.